Privacy Policy

Information We Collect

When you contact Sea Saba, make a reservation, or use our website, we may collect:

• Name
• Email address
• Phone and WhatsApp number
• Travel dates and booking details
• Certification level and dive experience
• Information submitted through reservation forms
• Information submitted through liability waivers or medical questionnaires, when applicable
• Messages and inquiries
• Payment and transaction information necessary to process reservations
• Website and device information collected through cookies, analytics, and similar technologies

How We Use Your Information

We use your information to:

• Respond to inquiries
• Create and manage reservations
• Process payments
• Communicate about trips, courses, charters, schedule changes, and reservations
• Provide customer service
• Meet safety, certification, waiver, and operational requirements
• Meet legal and accounting obligations
• Improve our website
• Perform analytics
• Measure and attribute advertising, subject to cookie consent where applicable

Sea Saba does not sell your personal information.

Booking Systems and Third Parties

Sea Saba uses third-party service providers to help operate the business. Depending on how you interact with us, these may include:

• Rezdy (reservations and booking management)
• Payment processors used in connection with reservations
• Respond.io (customer and WhatsApp communication)
• Email providers
• Analytics providers
• Advertising and measurement platforms
• Cookie and consent-management providers
• Social media platforms

Information necessary to complete and manage a booking may be processed by Rezdy and applicable payment providers under their own privacy policies and legal obligations. These and other third-party services may collect information according to their own privacy policies.

Cookies and Analytics

Depending on the consent choices you make, our website may use cookies and similar technologies to:

• Operate the website
• Measure traffic and usage
• Improve the website
• Measure advertising effectiveness
• Attribute visits, inquiries, and bookings to advertising campaigns

Depending on the technology and your consent choices, information collected may include:

• Pages visited
• Device and browser information
• Approximate location
• Referring websites
• Website interactions
• Advertising and campaign attribution information

For a full list of cookies used on this site, the categories they belong to, and how to change your consent preferences, see our Cookie Policy.

Email and WhatsApp Communication

If you contact Sea Saba through email, WhatsApp, or website forms, we may retain those communications to provide customer service and assist with future inquiries.

Marketing Communications

Sea Saba does not send marketing emails without permission.

You may contact us at any time to request that we stop future communications.

Data Security

We take reasonable steps to protect your information. However, no online transmission or storage system can guarantee absolute security.

Third-Party Links

Our website may contain links to external websites. Sea Saba is not responsible for the privacy practices or content of those sites.

Children's Privacy

Sea Saba does not knowingly collect personal information from children without parental consent.

Your Rights

Subject to applicable law, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information where legally permitted
• Restriction of, or objection to, certain processing where applicable
• Withdrawal of marketing consent
• Information about how your personal data is used

Requests may be made by contacting us directly at info@seasaba.com.

Contact Information